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Alert Preferences

Setting Alert Preferences

1. On the Card Details screen, tap Alert Preferences.
 
TIP: Tap the Tell Me More question mark  My Card Rules question logo for more information on how alert preferences
work.
 
The Alert Preferences screen opens displaying the alert options:
  • Locations
  • Merchant Types
  • Transaction Types
  • Spend Limits
 
My Card Rules alert preferences
 
2. In the Send Alerts For field, choose the type of transactions for which you want to receive
alerts:
 
  • All Transactions
  • Preferred Transactions
  • None
 

Enabling the Primary Device

To receive alerts, you must set the mobile device on which you want to receive alerts as the
Primary Device. When you register your first card, that device defaults as the Primary Device.

1. Tap the My Card Rules menu icon Main Menu icon in the upper-right or upper-left corner of any MyCardRules
    screen.
2. On the main menu, tap Settings.
3. On the Settings screen, tap Primary Device.
4. On the Device Settings screen, tap Primary Device to enable it.
 
My Card Rules enable step by step images
 

Location Alerts

On the Alerts Preferences screen, tap Locations to display the Location Alerts screen.
 
Location Alert settings apply only to in-store (card-present) transactions. Online or telephone
(card-not-present) transactions are not location-based transactions.

The choices for location alerts include:
 
  • My Location
  • My Regions
  • International

You can set separate Location Alert preferences for each card.
 
My Card Rules alerts preferences
 

My Location

My Location alerts are set to a five-mile radius from the cardholder's primary device. Alerts are
sent when transactions are made at merchant locations that are five or more miles from your
primary device's location. Once turned on, My Location allows in-store transactions in the five mile
radius of any user who has registered that card.
 
When you enable My Location in Location Alerts, MyCardRules compares your location and
the merchant's location to decide whether an alert should be generated.

To determine your location, MyCardRules:
 
  •  Assumes that you are carrying the mobile device that is set as the primary device.
  • Uses the location of the mobile device as a proxy for your location.
On the Location Alerts screen, tap My Location to turn on the control.
 
NOTE: You must turn on Location Settings, enable Location Tracking on your mobile device, and
the phone must be on for the My Location Controls and My Location Alerts to work.
 

My Regions

You can tap and enable My Regions to set up to three geographical areas where you normally
make in-store transactions. When the My Region alert is set, all in-store transactions made
outside the specified regions generate an alert.

 

After you enable My Region, you must add at least one region for this control to work. You can
add up to three regions for each card. Each region is a circular area with a minimum radius of
five miles. The diameter of the circular region is a straight line drawn from the top right corner of
the map to the bottom left corner of the map.


Defining Regions for In-Store (Card Present) Transactions


1. On the Location Alerts screen, tap My Regions.
2. Tap Add Region.
    An interactive map opens.
 
My Card Rules region screen
 
3. Search for an area, then zoom in or out to define the region on the map.
4. Enter a name for the region in the Enter a Name field and tap Save.
5. Tap Yes to add the region.
6. If you wish, continue to tap Add Region and follow the steps to define other location alert
    regions.
   You can add a total of three regions.
 
When My Regions have been defined, all in-store transactions made outside the specified
regions generate an alert.


International

Enabling the International alerts function generates alerts for all in-store or card-present
transactions outside of the home country (U.S.).

On the Location Alerts screen, tap International to enable alerts for transactions made outside
your home country. You do not need to select a country.
 
My Card Rules location alerts
 

Setting Merchant Alerts

Follow these steps to specify the merchant types for which alerts should be generated.
 
1. On the Alerts Preferences screen, tap Merchant Types.
2. On the Merchant Alerts screen, tap Enable Merchant Alerts.
 
My Card Rules merchant alerts
 
    When you turn on Enable Merchant Alerts for the first time, all merchant types are enabled.
3. Tap a merchant type to disable it so that an alert is not sent when the card is used at this type
    of merchant.
All transactions attempted with your card at enabled merchant types generate an alert.


Setting Transaction Alerts

Follow these steps to specify the types of transactions that should generate an alert.


1. On the Alert Preferences screen, tap Transaction Types.
2. On the Transaction Alerts screen, turn on Enable Transaction Alerts.
 
My Card Rules transaction alerts
 
    When you turn on Enable Transaction Alerts for the first time, all transaction types are
    enabled.

3. Tap a transaction type to disable it so that an alert is not sent when the card is used for this
    type of transaction.

All enabled transaction types attempted with your card generate an alert.


Setting Spend Limit Alerts

Follow these steps to specify a transaction amount above which the transaction should generate
an alert.


1. On the Alert Preferences screen, tap Spend Limits.
2. On the Spend Alerts screen, enable Per Transaction.
    The Alert Me for Transactions Exceeding field appears.
 
My Card Rules Spend Alerts
 
3. Enter the amount above which a transaction should generate an alert.
4. Tap Save.

All transactions above the entered amount attempted with your card generate an alert.