Q: Why should I use contactless?
A: You're in control because your contactless-enabled card or device never leaves your hand at checkout. You’ll enjoy better record-keeping of all your purchases than you do when using cash. It's fast and ideal at places where speed is essential, like stadiums, fast food restaurants, gas stations and more.
Q: Where can I make contactless payments?
A: Simply tap to pay anywhere you see the contactless symbol at checkout. This includes fast food restaurants, gas stations, convenience stores, pharmacies, stadiums, stores and many other places. If you don't see the contactless symbol, your contactless-enabled card can still be used by inserting your chip or swiping at checkout.
Q: How do I pay with Mastercard contactless?
A: To make a purchase, simply tap your Mastercard contactless card, key fob, wearable or smart phone on the payment device when checking out.
Q: How close does the tap have to be to the checkout reader?
A: Typically, when you tap your card/device at checkout, it must be within an inch or two of the terminal. Please note that if you have more than one contactless card in your wallet, you should remove the specific card you would like to use rather than tapping your wallet against the reader.
Q: How does contactless work?
A: Contactless uses a hidden, embedded computer chip and radio frequency antennae. After you tap your contactless card or device at checkout, payment details are sent wirelessly to the Mastercard Network.
Q: Do I have to treat my Mastercard contactless card or device in any special way?
A: Treat your contactless card or device as you would any other payment card. Always know where your contactless card or device is and keep it in a safe place.
Is contactless secure?
Yes. Contactless payments provide secure encryption technology and are as secure as your regular card.
What should I do if my contactless card or device has been lost or stolen?
If you've lost your card or you suspect unauthorized activity on your account, immediately contact the financial institution that issued your card. If you don't know your card issuer's number, contact Mastercard and we will assist you in finding that information.
